Applicants who struggle with English no longer have to worry about failing Ghana's driving test over language alone.
The Driver and Vehicle Licensing Authority has added six local languages to its computer-based test platform, according to CEO Julius Neequaye Kotey.
Speaking at the Government Accountability Series on Monday, Kotey explained the thinking behind the move.
"We call it CBT Platform to assist applicants who cannot read or write in English. The translation software allows applicants to take mandatory driving tests in six local languages," he said, adding that the authority wants to expand that number further down the line.
The goal, he said, is simple enough. People need to show they understand road signs, traffic rules and safe driving practices, and language shouldn't stand in the way of proving that.
Licence Renewals Get a Digital Nudge
DVLA is also rolling out SMS reminders for licence holders, timed to land a month before expiry and again two weeks out.
"For every customer whose mobile number used during the licence application has not changed, they must be qualified to receive such notifications," Kotey noted, which means the system only works if your contact details are current.
A similar setup is in the works for vehicle roadworthiness certificates. "Work is currently ongoing to deploy a similar system for vehicle road worthy renewal services as well," Kotey said, promising owners will soon get prompts when their renewals fall due.
"We are also introducing an electronic library system which would allow clients to walk into our offices to take some time to watch driver refresher and safety videos that enhance their driving skills on the roads."
The authority is also setting up an electronic library at its offices, giving clients a space to watch refresher and road safety videos before heading out to drive.
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