The Ghana digital economy is coming under renewed pressure to strengthen its defences against fraud, with industry leaders calling for a coordinated system that allows banks, telecom operators and other digital platforms to detect suspicious transactions before losses escalate.
The Ghana Chamber of Telecommunications and the Digital Chamber of Ghana say fraudsters are increasingly exploiting gaps between institutions, making it difficult for individual companies to manage risks that move across the digital financial ecosystem.
Fraud moving across platforms
Speaking at the MoMAG Agent Conference 2026, Chief Executive Officer of the Chambers, Sylvia Owusu Ankomah, said the rapid growth in digital transactions must be matched by stronger protection for users.
“For us in this ecosystem it is a warning that trust must move at the same speed of usage,” she said.
According to her, a fraudulent transaction may begin with social engineering, a compromised identity or SIM card, move through a mobile money wallet and eventually end in a bank account.
That pattern, she argued, makes institution by institution responses increasingly inadequate.
“Fraud does not respect institutional boundaries,” Ms Owusu Ankomah said, calling for secure risk signals that can be shared in real time to identify suspicious activity and trigger faster intervention.
Industry backs centralised fraud response
The Digital Chamber is engaging industry players and regulators over plans for what it describes as “a national federated centralized fraud control system.”
The proposed framework is intended to improve coordination without creating an unrestricted database containing customers’ personal information.
“This does not mean an indiscriminate centralized customer data platform. It will require standardization of our governance frameworks,” she said.
The proposal comes as Ghana’s digital economy expands across mobile money, banking and other digital services.
For the industry, the concern is no longer simply how quickly people adopt digital services, but whether security systems can keep pace.
A stronger cross institutional framework, the Chambers believe, could help preserve public confidence while giving financial and technology companies a better chance of responding to fraud that moves across platforms.
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